The User Interaction, Experience, and Outreach team is seeking a friendly, motivated team player to fill our part-time Assistant Community Manager role. Assistant Community Managers are responsible for keeping our ecosystem of lifelong learners and educators happy and informed. Sharp-minded and quick-witted, ACMs provide timely responses to user inquiries and craft engaging, provocative messaging across all of our social media identities.
This position is right for you if:
- You are a strong communicator. You can explain your thoughts clearly and succinctly. You have a talent when it comes to words. You speak eloquently.
- You are good at picking up new things quickly. If you come across something you don't know about, you'll put in the time and effort to research it.
- You care about the work you are delivering. You'll give every project your focused attention and your teammates know they can expect the best work from you. You thrive on giving and receiving feedback, positive and negative.
- You want to help people. You like supplying answers and feel satisfied when a transaction between you and another person is productive.
- You'll give this your all. You'll take initiative and show us that you're serious about making education better.
Responsibilities include (but are not limited to):
- Assist in maintaining our social media presence: develop content delivery strategies across our Twitter and Facebook pages; create witty and informative posts; respond to user questions; ignite discussions.
- Monitor relevant conversations across all social media.
- Suggest and implement creative ways to increase brand awareness and drive traffic to our sites and applications while working with team leads.
- Help analyze data from social media marketing.
- Evangelize our apps at outreach events.
- Support User Experience leads in conducting research and interviews with users.
- Write and schedule content for newsletters.
- Create content to support readers of Library publications.
The Gottesman Libraries staff is organized into small, flexible teams but we work across teams to support one another in achieving the goals of the library. Each team identifies requirements for their part-time hourly and/or graduate assistant positions. Hourly Associates typically work a half-time schedule. EdLab Graduate Assistants work 20 hours per week and must be current Teachers College students enrolled for at least 6 credits.
Individuals in this position will contribute to the intellectual life of EdLab and the library and feed their own academic curiosities by participating in weekly EdLab seminars and other lectures, workshops, and special events.
How to Apply
If this sounds like the position for you, send your resume and cover letter to email@example.com (use the title of the position in your subject line). Cover letters are a chance for you to tell us why you’d be a great fit and what makes you stand out. We care about getting to know you, the real you. What is it about the future of education that gets you excited? What personal flair would you add to the team? Give us a reason to put you in the game!