19 days ago
They say there are three sides to every story: yours, theirs, and, somewhere in the middle, the truth. This compelling video project attempts to play at all sides, letting viewers interact with different perspectives and watch 3 versions of the same story unfold at the same time. It sounds complicated (and distracting), but it's surprisingly engrossing and gets better with every rewatch. What do you think of this storytelling device? https://nukhu.com/otis/
2 months ago
I know. It’s not the most groundbreaking revelation and it almost felt insulting to use as my headline, but the fact remains that it’s easy to remember and makes a damn fine ethos: Users. Are. Learners.The onboarding process is perhaps the most crucial experience a user will have with an app. First impressions are everything and if an app leaves them feeling anything but satisfied, chances are they won’t be returning (unless they ha...
2 months ago
If you're looking to sharpen your research skills or break into the field altogether, a good place to start might be to recognize which statistical software platforms are the most popular (and/or in demand) and therefore worth learning. By scouring data sources such as job descriptions, scholarly articles, discussion forms, and sales & downloads, statistician Robert Muenchen took the guesswork out by providing a detailed summary of data science platforms, ranked by popularity across various dimensions. The...
9 months ago
Following its acquisition this past June by Workday, a publicly-traded human capital management software company, Zaption has announced that it will be shutting down its service on September 30, 2016. Zaption allowed users to add annotations to videos in the form of questions, comments, surveys, and quizzes. It’s impending end is leaving users scrambling for an alternative site to host high-quality, interactive video content. If you find yourself in this boat, let me to offer you a...
a year ago
The Newman Library tour is a staple of Virginia Tech’s offerings. In fact, it’s a requirement for freshman taking Introduction to Writing to not only take the tour but to also pass a quiz related to it. In the beginning, it was an hour-long guided tour led by librarians. As the size of the freshman class surged, self-directed tours became more practical. The new incarnation of the tour found QR-coded stations that played snippets of an audio tour with occasional videos. But that wasn't good enough. Before long, the engineering and education team at the library realized they had to u...
a year ago
Our newest online learning environment is up and ready to be broken for feedback! Follow the yellow brick road to rhizr.com. I encourage everyone to create a real learning experience to authentically test out Rhizr. That said, I’d also appreciate your first impressions! I accept all forms of feedback communication: email, slack, chat, face talks. Or, feel free to publicly leave your thoughts in the comments below! Many thanks to our core content creation team for getting the ball rolling and for proving that if you build it, they will learn: Brian, Jenny, Dino, Sarah, George, Pat, and Chingfu (hey, where's your bio page?). Endless thanks also go out to our product development team: Panisuan for your original vision and creativity Pranav for pushing us outside our comfort zones (I mean that in a good way) Hui Soo for your encouragement, advice, and all those working lunches Sab for creating a smooth UI and always having a good suggestion, no matter the problem Lingxiao for being a beast of a programmer and getting s*** done before we could blink Ryan for architecting a project unlike anything we’ve ever done. On behalf of the entire team, we invite you to visit the site and we eagerly await your thoughts (be they praise, brutal honesty, or something in between).
2 years ago
Brian and I have recently returned from the fabled city of San Francisco where we attended the Service Experience Conference. I tried to take copious notes throughout each of the talks but the emcee, Jamin Hegeman (design director of Adaptive Path, the company sponsoring the event), mercifully summarized each one for us — in one line! — at the end of the conference. I’ll add those summaries here with some personal commentary, but that wasn’t even the most interesting part of my experience there. Stay with me for Part III (or just jump to it. Otherwise it’s going to be a while until you get there).
2 years ago
For over 40 years, Southwest Airlines has been showing its customers a whole lotta LUV. The name, an homage to their homebase and HQ at Dallas Love Field Airport, has been the inspiration for countless marketing promotions, from their signature swizzle sticks to surprisingly cute jewelry. LUV has helped create a unique culture. Granted, every single company in the history of companies has said ...
2 years ago
Content is no longer the red-headed stepchild of design! Rise up, words! In our time of agile, get-it-done development, wires and prototypes often pass muster without so much as a word of intelligible language. It's all filler; fake page headers sitting on top of a pile of mushy body text. Even when real words are used, they are superficial at best. If you don't develop a narrative from the beginning, how can you accurately evaluate your site in those early pre-alpha stages? How will you know if your website meets your content needs? It's a point well made in Christopher Detzi's
2 years ago
My milkshake brings all the boys to the yard, and I'm like.... this is not why I bought this milkshake. Please get off my property. So why did I buy the milkshake? Famed Harvard Business School professor (and author of Steve Jobs' favorite business book) Clayton Christensen can help answer that one. He developed the Jobs-to-be-Done (JTBD) theory to reframe a question product owners have been wondering since the dawn of the free market: instead of asking a customer why they bought a product, ask them what j...