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While attending a conference for the Innovative Learning Environments and Teacher Change Project, I had the opportunity take a tour of the Steelcase Education Center.  Although the center is filled with terrific spaces and interesting applications of Steelcase products, there were several that particularly caught my attention for our own purposes.  Here are three that stood out.1 - Paper Tube Space Definer
As we continue to mine data to help us better understand Edlab educational apps, library services, and users/learners/patrons, it is helpful to have a conceptual understanding about various kinds of analytics and their strengths for design and decision making. I ran into this presentation “
You may have noticed that some carpet samples have started to appear on the 5th floor. This is the beginning of an experiment in which we will re-carpet several 5th floor spaces to try out some new carpet ideas for the coming re-carpeting of the 1st, 2nd, and 3rd floors.  One of our ideas is to use a carpet product that enhances the overall feel of the library by taking advantage of new thinking about biophylic design, that is, design that con...
Did you know that April is School Library Month? The American Association of School Librarians takes this month to celebrate school librarians and their programming. The theme this year is “Because School Libraries Empower Students”.
The Metropolitan Museum of Art has placed 375,000 images into the Creative Commons, making them widely available without copyright restric...
It has been several years since Hui Soo and I taught a course that covered service design. This article from Customer Think is a reminder that all of our immediate efforts to improve the patron experience (e.g., wayfinding, EdLab account, EdLab interface, search, Learning Theater Events) need to be integrated into a more wholistic view that encompasses the total experience of i...
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Thanks to everyone who partipated in identifying needs for online learning resources for our fall class and to those who provided client feedback along the way. The students have created four very interesting projects that the library might adopt. Each of the projects has a demo site on Pressible for your review: Idea Exchange Platform. This project created a online space for students to share current work and seek ...
As we continue planning for new spaces on the second floor that will allow for more diverse kinds of interactions and the use of different types of materials, it is useful to consider recent research that highlights the benefits of handling physical objects for thinking. What are the impications for the way we re-design the floor?
Dave Rothschild offers two tips to improve the customer experience in a piece discussing the importance of peak experiences and concluding experiences. It turns out that these are the experiences that customers remember long after their visit. The implications for all of our library services, in the building and online, are important ...
Some of us recall the suggestion at one of our design sessions that we take vertical space seriously as we re-imagine library space. The BuzziJungle meeting pod does just that by providing a multi-level seating and meeting environment.