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In light of our recent discussions about dealing with difficult patrons, I found this story of a bad customer encounter useful for thinking about what disturbs me most about problem patrons -- rudeness and disregard for those providing service.
7 years ago
[caption id="attachment_1468" align="aligncenter" width="800" caption="Woman walking, Mountain Peaks and Crags in background, St. Moritz, Switzerland"][/caption]
7 years ago
Here's is a demonstration of someone tapping into a maple tree. [caption id="attachment_1465" align="alignnone" width="630" caption="Maple tree"][/caption]
7 years ago
Luneta beach during a typhoon, Manila, Philippine Islands (c.1920)
7 years ago
Oh, paradise. The only worry I would have here would be watching out for coconuts falling down. [caption id="attachment_1456" align="alignnone" width="594" caption="Palm Beach, Florida"][/caption]
As we refine our ideas of ways to integrate digital and physical experiences on the fourth floor we might look to the innovations being implemented by the major league soccer team in Kansas City. Their stadium has a number of interesting ways of getting patrons involved including apps for their smart phones that gather data on individual patron behavior and...
7 years ago
[caption id="attachment_1452" align="alignnone" width="617" caption="Palm Beach, Florida"][/caption]
7 years ago
Philippine Islands, The Garden Isles of the China Sea (c.1920), by Rothman Administrator
7 years ago
Tonight there will be a full moon, so here is a picture of a full moon via Yerkes Observatory. [caption id="attachment_1438" align="alignnone" width="671" caption="Full Moon"][/caption]