"Physical visits and virtual visits [to libraries] are off the charts."
An interesting piece in the NY Times last week: Breaking Out of the Library Mold, in Boston and Beyond
“This is what's happening at a lot of libraries, the creation of an open, physical environment,” said Joe Murphy, a librarian and library futures consultant based in Reno, Nev. “The idea of being inviting isn't just to boost attendance but to maximize people's creativity.”
Does it make sense for so many libraries to be investing in their physical spaces? And if so, what kind of framework should best guide such decisions?