Scheduled Time: Thu, Apr 16 - 10:35am - 11:15am
Building/Room: San Diego Marriott Hotel & Marina / Marriott Hall Salon 4

Online surveys are an increasingly popular data collection tool and are utilized across multiple disciplines for a wide range of purposes. Simultaneously, there are a number of web-based survey tools that allow individuals with little to no knowledge of survey methods to design surveys. However, since these tools provide users with the means to create surveys but not necessarily the know-how, surveys created using these online systems are more vulnerable to design flaws. In this mini-study, the researchers examine users’ experiences around two web-based survey tools to highlight the problems that might emerge when utilizing these online systems. Based on this data, the researchers propose Survey Sidekick, a survey tool that integrates an educational approach to the survey design process.

Authors: Hui Soo Chae, Gary J. Natriello, Adam Mitchinson, Faisal Anwar, Eric Strome