De Fino, M. & Lo, M. L. (2011). New roads for patron-driven ebooks: Collection development and technical services implications of a patron-driven acquisitions pilot at rutgers. Journal of Electronic Resources Librarianship, 23(4), 327-338.
Rutgers University recently implemented a demand driven acquisitions program for electronic resources, this article describes changes to their workflow and concerns surrounding the future of collections development at their institution. Rutgers, moving from a librarian managed collection to a largely automated collection, had a strong barrier to entry and required large-scale reorganization. One of the major moves for Rutgers was a change from individual to batch catalog processing, their local bibliographic standards were not always upheld and they resolved to individually edit problematic records post-upload to maintain the catalog.