What is a flag for? Social media reporting tools and the vocabulary of complaint (2014) Kate Crawford & Tarleton Gillespie, New Media & Society, pp, 1-19, doi: 10.1177/1461444814543163
This paper is just published, and on my birthday, so I figure i read it.
Flagging is a common mechanism for reporting offensive content in social media, including Facebook, Twitter, Vine, Flickr, YouTube, Instagram, and Foursquare, as well as in the comments sections on most blogs and news sites. It's used to filter, report abuse, individual expressions of concerns, etc. it may seem like a ubiquitous mechanism of governance, but there are no direct or uncomplicated representation of community sentiment on it yet. The paper discusses issues on content regulation, user awareness on social platform, controversial examples can become opportunities for substantive public debates, etc. The paper aims to bring more clarity to the range of functions of flags play in social media. It's pretty interesting for researchers to know & to think, especially those who plan on using "engineered features" to quantify community values with practical and rhetorical values.